A Simple Fix KSEB Can Implement Today!

 Dear KSEB Officer,

This is something many of us go through every time the power goes out.

We call the section office.

And what do we hear?

📞 "The number you’ve dialed is busy..."

Again and again. For 20... 30... 40 minutes. Then we give up.

Can this be improved? Yes, and here's a simple suggestion:

➡️ Instead of a busy tone, let a recorded voice update callers:

📢 “Power to Medical College area is affected due to maintenance work and will be restored by 8 PM.”

Just one message. It can save thousands of calls and anxious customers from guessing and waiting in the dark—literally.

Here are two easy ways KSEB can keep citizens informed:

1️⃣ Set up auto voice updates on landline calls – Coordinate with BSNL to play recorded updates instead of busy tones.

2️⃣ Use WhatsApp Status & DP – Each section can post outage updates as status or image. Creating a poster takes just 2 minutes on Canva!

These two platforms—calls and WhatsApp—are what most people already use. You don’t need apps or alerts. Just clear updates when it matters most.

We know power restoration takes time. But good communication can restore peace of mind instantly.

These steps would:

• Reduce the number of enquiry calls to KSEB offices,
• Increase public satisfaction,
• Save time for both consumers and staff,

Thank you for your service and for considering this suggestion. Hope these thoughts are helpful in improving your public interaction systems.

🙏 Hoping this reaches the right ears. This fix is simple, doable, and citizen-friendly.

Cargo Container Ship Sinkage and Potential Enviornment Issue in Kerala Coastal

Is it for Real?

At our house, we haven't bought fish for the whole week. Also, today we are skipping it. This is quite unusual in our household, where its normal to have some type of fish curry on most days of the week. 

The reason we avoided buying fish is the fear of contamination due to the sinking of the ship off the coast of Kollam. Also, the containers were carrying hazardous materials. 

In our Kerala, it's typical for govt to issue directives for each-and-every thing. However, I found not much communication coming from the govt side. Probably, b'cos I don't watch news! Did you see any govt spokesperson briefing about the fallout of this container ship which sank in our coast. 

Now that Pollution Control Board has declared that it's safe to have fish and that contamination has not happened! Can we believe what they say? 

- Did they test different samples of marine life
- Did they test the sand where the containers has washed ashore 
- Did they test the water from the sea

Did they consult with the central agencies, International community, scientists who are known to give a better verdict on this? 

Btw, which is the global standards about such pollution finding mechanism? Did they check with their rule book? What was the protocol they followed and did they public their finding and made it public!


These are just my questions! 

Btw, the image source: manoromanews.com 

 

Think Critically? But how?

Critical Thinking

 I'm not sure if this is called critical thinking. Any ways, I found this line from a blog post and made it into a poster for myself!