Railway May I Help You - Enquiry Booth - Railway Sahyog centres ( new age Solutions)
Smart Enquiry System in Indian Railways For some reason, I'm writing more about topics around railway station, passenger friendly policies, etc. And, while thinking of this, I thought of another wonderful idea! I think, this plan could be suitable for govt offices like ( Corporation Office, Railway Station Enquiry booth, Secretariat, Medical College, etc) Here's the plan based on helping customers who ask queries in a railway station information desk! 1. In a typical railway station, there is an enquiry counter ( sahyog center) where passengers can ask all questions related to information about train service. The most common questions would be about the time of arrival of train, or related to the questions about the platform, or doubts about connecting train, etc) 2. Next thought is this - where does all these questions or answers go? It goes nowhere. There's no collection of data. So, each question from another person behind the queue is answered by the information offi...